UIEtips: The KJ-Technique – A Group Process for Establishing Priorities

Our favorite method for prioritizing is the KJ Technique. It’s a method that helps teams rank the important issues for a focus question, such as “What are the most important usability problems we need to fix in this version of the design?” or “Which observations from a usability study are most important to act on?”

We’re such big fans of the process that I wrote an article about it several years ago. It also happens to be one of our most popular articles.

In our office, we probably conduct a KJ once a month. The KJ Technique is a great way to align everyone to the main objectives and priorities. We often go back to the results during projects to ensure we’re on the right path and help answer additional questions.

In today’s tips, we’re reprinting the article, The KJ Technique: A Group Process for Establishing Priorities. If you haven’t conducted a KJ analysis, you should try it with your team. This article gives you the step-by-step process to conduct your own. For those familiar with it, this article is a nice refresher.

Read the article The KJ-Technique – A Group Process for Establishing Priorities.