Strategy & Design for Complex Product Ecosystems – Chris Risdon presents on November 20
by Adam Churchill
In our next virtual seminar, Orchestrating Experiences: Strategy & Design for Complex Product Ecosystems, discover how to unite customer experience, service design, and user experience teams for a holistic approach.
Our design challenges are becoming more and more complex. Services are more interconnected across channels both digital and physical—and more importantly across time and space. In this seminar, Chris Risdon shows us how to make sense of all the moving parts of this increasingly complex system. If you want to design less for features and screens and more for holistic experiences, this seminar is for you.
- Learn how to design experiences that unfold over time and space
- Understand how people experience the whole journey
- Define the framework for mapping human experiences
- Reimagine touchpoints for the holistic experience
We hope you’ll join us on November 20.
Published here on November 11, 2014.