UIE Article: Prioritizing Opportunities Across the Customer’s Experience
by Jared Spool
In today’s article, I discuss how service design helps teams get on the same page about the context of their work.
Here’s an excerpt from the article:
Breaking large efforts into small teams makes sense. However, it also creates silos of effort. The outcome is a disjointed user experience. Employing a service design approach helps feed information into the project prioritization process, to ensure a better experience.
Read the article: Prioritizing Opportunities Across the Customer’s Experience.
How could you re-prioritize to provide a better user experience? Leave us a note below.
Published here on October 7, 2015.